ReloopsR
Reloops
Aug 31

Guest upload and file organization issues

Hey man, I wanted to flag a few issues my client ran into while uploading files as a guest. I tested the workflow while logged out and had the same experience: -> Files uploaded to the top-level folder, even when uploading from inside a specific subfolder. -> My client could not move those files into the correct subfolders afterward. -> The controls for moving files change depending on the view, which makes the process confusing. I recorded a video showing these issues and a few related usability observations. None of my comments are meant to be harsh. I am sharing them because I genuinely want to see the product improve and grow. Hope the video helps explain my thinking and feedback a bit more than just writing it in this bug report. -> https://app.dadan.io/video/share/AddptMuuN17UwbEM This created some frustration for my client which means I will need to reorganize everything manually. When a client has trouble with the workflow, it reflects on their experience with my service too. I would really appreciate it if you could watch the video and prioritize these issues when possible. Thanks man!
CompletedCompleted

changed status toCompleted·Sep 2, 2026
Sep 2, 2026

Addressed following 1. File uploaded inside nested folder as guest user. 2. Selected to move file 3. Chose a location to move it 4. Files moved successfully 5. Logged in user view has a the preffered move to dialog

Sep 3, 2026

Very nice! Thanks, mate! Will let the client know.

Sep 2, 2026

Test Authenticated User Move Single File Test with preferred Dialog

Sep 2, 2026

Test succeeded

changed status toIn Progress·Sep 2, 2026
Sep 2, 2026

testing guest upload to folder

Sep 1, 2026

Thanks man, I really appreciate you taking the time to record this and walk through everything. I reviewed the video and made notes on the guest upload and file organization issues you called out. I also noted the two distinct “Move to” dialogs and your preference for how that flow should work, since the inconsistency between views definitely makes things more confusing than it needs to be. I also made a note around the file preview experience and the option to show raw images. Totally understand the frustration here, especially when it impacts your client’s experience and leaves you having to reorganize everything manually afterward. We’ll dig into these and see what we can improve and prioritize. Thanks again for the thoughtful feedback and for showing the issues so clearly in the video 🙏